Refund & Return Policy

Your satisfaction matters to us.

1. Eligibility

• Products must be unused, sealed, and in original condition.

• Returns must be requested within 7 days of delivery.

2. Non-Returnable Items

• Opened fragrance bottles

• Oils that have been unsealed

• Personalized items

• Discounted items marked Final Sale

3. Refund Process

Refunds are issued to the original payment method within 3–7 business days after inspection.

4. Damaged or Incorrect Items

If you received a damaged or wrong item, contact us within 48 hours with photos.

5. Contact

For refund assistance:
orrisya@gmail.com | +237 692 386 563